Is Plyndrox WhatsApp AI free to use?

Yes. Plyndrox WhatsApp AI is completely free for individuals and businesses worldwide. There are no monthly subscription fees, no per-message charges, and no paywalls — ever.

How long does it take to set up WhatsApp AI?

Most businesses connect their WhatsApp Business API, train the AI on their FAQs and product information, and go live within 10 minutes. No coding or technical expertise is required.

Which languages does Plyndrox WhatsApp AI support?

Plyndrox WhatsApp AI replies in over 100 languages and dialects, including Hindi, English, Hinglish, Spanish, Arabic, Portuguese, French, Bengali, Telugu, Tamil, and all major Indian and global languages.

Can it handle lead capture and customer support at the same time?

Yes. The AI simultaneously captures leads with name, phone, and purchase intent, answers support FAQs, processes bookings, and routes complex or sensitive conversations to a human agent when required.

Do I need a Meta developer account to use WhatsApp AI?

Yes. To connect WhatsApp AI, you need a WhatsApp Business API access token from Meta. This is free to obtain through the Meta Developer Portal and takes about 15 minutes to set up.

How does the AI learn about my business?

You train the AI using the Knowledge Base in your Plyndrox dashboard. Add your business description, product catalog, FAQs, pricing, and policies — the AI learns from this content and replies accurately on your behalf.

What happens when the AI cannot answer a customer question?

You can configure smart escalation rules. When the AI encounters a question it cannot confidently answer — such as a complaint, refund request, or unusual inquiry — it immediately alerts your human team and hands off the conversation.

Can I use WhatsApp AI for my restaurant, clinic, or salon?

Yes. Plyndrox WhatsApp AI is built for all business types — restaurants (menu, reservations, delivery), clinics (appointments, health queries), salons (booking, services), real estate (property inquiries), e-commerce, and more.

How many simultaneous customer messages can WhatsApp AI handle?

WhatsApp AI handles unlimited simultaneous conversations. Unlike a human agent who can manage 3–5 chats, the AI responds to every incoming message instantly at any time of day or night.

Is my customers' WhatsApp conversation data stored securely?

Yes. Plyndrox uses encrypted data storage and OAuth-secured API connections. You retain full ownership of your data and can delete your conversation logs at any time from the dashboard.

Plyndrox Business

Next Generation Plyndrox WhatsApp AI

Customer support that never sleeps.

Connect your WhatsApp Cloud API to Plyndrox's multilingual intelligence. Automate inquiries, bookings, and support instantly with a deeply human touch.

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Official WhatsApp API approval in progress

We have applied for the official Meta WhatsApp Business API approval and are awaiting confirmation from Meta's review team. Live messaging will activate automatically once approved.

In the meantime, the full dashboard is available — you can set up your AI, configure your knowledge base, and get everything ready so you're live the moment approval comes through.

Multilingual Intelligence

Understands Hindi, English, and Hinglish flawlessly out of the box.

Instant Integration

Connects securely to your WhatsApp Cloud API without exposing credentials.

Brand Alignment

Trained entirely on your custom business knowledge book.

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